SUPPORT CHAMPIONS

What is a Unit4 Support Champion?

A Unit4 Support Champion is someone that put themselves forward to provide support and guidance to Unit4 system users within their service area or team.

CW&C Support Champions
CEC Support Champions
CEC Support Champions - schools and academies

CW&C Support Champions - schools and academies

The role of a Unit4 support champion is:

to act as the first port of call for general system and process queries relating to Unit4 for the service or team they represent

to attend training to ensure that their knowledge of Unit4 is up to date to support other colleagues
to signpost users within their area to available training and guidance material on the Unit4 Support site
to support their service or team to consider the best use of Unit4 and any local business process impacts
to ensure that staff are clear on responsibilities and functions associated with their role as it relates to using the Unit4 system
to provide remote support and guidance to system users and to signpost users to central support mechanisms where needed